Wood Digital Magnetic Numbers Train for Kids

Shipping Policy

At ZUSTENJOY, we are dedicated to providing a seamless and delightful shopping experience. To ensure transparency and convenience, we invite you to review our shipping policy to make well-informed decisions.

We understand the importance of timely and secure delivery. That’s why we partner with trusted courier services, both domestic and international, to ensure reliable and efficient delivery of your orders.

If you have any questions or need assistance, our customer support team is here to help. Your satisfaction is our top priority.

Order Processing

We strive to ship your orders as quickly as possible. Typically, it takes about 24 hours to dispatch items from our warehouses across India. However, if your order includes more than five pieces per product or style, processing may take longer. In such cases, we will notify you via email.

To estimate the delivery time for your order, use the “CHECK DELIVERY” option on the product details page.

For most locations, we offer a 48-hour delivery window, excluding the 24-hour order processing period. Please note that deliveries are only made on business days. Sundays and certain holidays are not considered business days, and orders will not be delivered on these days.

Domestic & International Shipping

Domestic Shipping:
We offer FREE SHIPPING ACROSS INDIA on all orders, whether prepaid or cash on delivery (COD).

International Shipping:
Shipping fees for international orders are displayed at checkout. A flat rate of ₹2,000 or $25 applies to orders valued at ₹12,000 or $149 or below, while orders over ₹12,000 or $149 qualify for free international shipping.

Customs and International Shipping

All ZUSTENJOY orders are shipped internationally from our warehouses in India via DHL to your provided shipping address. Occasionally, additional import duties and taxes may be levied once a shipment reaches your country. While most orders do not incur these fees, we cannot predict when and how much these charges might be.

If additional customs duties are applied, you are responsible for paying these fees. For your convenience, we’ve partnered with DHL to handle customs clearance and ensure your goods are delivered to your doorstep. If DHL provides you with an invoice for import duties and taxes, you will need to pay DHL directly upon delivery.

If a customer refuses to pay customs duties or additional import charges, they will be responsible for shipping costs. Refunds in such cases will be processed after deducting these charges.

For further details, please visit our Shipping FAQs or contact our support team for assistance.

Thank you for choosing ZUSTENJOY!